Frequently asked questions
Find answers for frequently asked questions below.
Logging In
To reset your password, click the “Forgot password?” link on our log in page. We will email you a link to a page where you can easily create a new password. Please check your junk/spam folder if you do not see the email in your inbox.
If your account is locked due to too many incorrect logon attempts, you will no longer be able to request a password reset email. Please wait 1 hour and try again, or contact info@publicgardens.org to have your account unlocked.
Please contact the Company Administrator for your organization. They can create a member account for you by adding you to your organization’s roster.
Click here to search for your organization and find your Company Administrator(s).
Renewing
All APGA memberships renew annually. Your anniversary date will depend on when you joined. You can view when your membership is due for renewal by logging into your account and looking for a “Paid Through” date.
When you renew your membership, your membership is extended for another full year (12 months). For example, if your membership expires on September 30, 2026, you can renew in August 2026 and your expiration date will be advanced to September 30, 2027.
If you have an Individual, Retired Individual, Student, or Corporate Associate membership, please follow these steps to renew your membership.
If you are a Company Administrator for an Institutional membership, please follow these steps to update your Annual Operating Budget and renew your membership.
If you are a Company Administrator for a Corporate Gold or Corporate Plus membership, please follow these steps to renew your membership.
Dues can be paid online via credit card (preferred) or by mailing in a check. All dues amounts are given in US Dollars.
We also accept payment by ACH/wire transfer. For more information, please contact accounting@publicgardens.org.
Roster Updates
If you are a Company Administrator for your organization, please follow these steps to add a colleague to your roster.
To remove contacts from your organization’s, please send an email to info@publicgardens.org with the name and job title of the contacts that should be removed. We will send a confirmation email once the removals are complete.
Company Administrators can assign the Company Administrator status to other colleagues that are listed on the roster. Please see Step 8 of the Roster Updates Guide for instructions.
Benchmarking
Main Contacts have access to our benchmarking platform and can request additional staff to be added for access. To view our benchmarking platform click here. For more information about benchmarking, please see our benchmarking videos.
Registering for Events
Visit our Events Calendar and navigate to the event you are interested in. Click the “Register” button to sign up for an event. Make sure you’re logged into your APGA member account in order to receive member pricing.
Association Logos
Association logos are available to download here.
Have Additional Questions?
For all additional questions, please email info@publicgardens.org, or call 610-708-3010.


