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Guest Experience Quality Standards

Inspired by the Coastal Maine Botanical Gardens' Garden For YOU!

Resource
8/7/19
IMP360: Interpretive Master Planning from Every Angle

As public gardens become increasingly focused on visitor experience, the story they tell about themselves—and the way gardens use this story to engage their stakeholders—is more important than ever.

Resource
7/9/19
Get on the Path Toward Understanding Your Audiences and Impact

Many gardens collect basic information on their visitors as they walk through the gate, however traditional demographics only scratch the surface when trying to understand our audiences and impact.

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7/9/19
A Contemporary View Toward Making Public Gardens Racially Diverse and Equitable

The staff and visitors of many public gardens are less diverse than the communities they serve. Events, policies, and Carl Linnaeus’s categorization of humans have created long-standing barriers.

Resource
6/28/19
The Wilbur D. May Arboretum and Botanical Garden Interpretive Plan

This comprehensive master interpretive plan has been prepared specifically for the Wilbur D. May

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6/11/19
Connecting People to Nature: From Caring to Conservation and More

Hear from three experts exploring research, strategies, and benefits of connecting people to nature: Louise Chawla, University of Colorado; Lauren Watkins, Impact by Design; and Sheila Williams-Ridge, University of Minnesota. 

Resource
5/20/19
Making Bigger Pictures: Connecting Collections with Contemporary Culture

As cultural attitudes and mindsets shift ever more rapidly, how do botanical gardens stay relevant? Our collections, from living plants to herbarium specimens, represent an intrinsic part of botanical garden DNA.

Resource
6/21/18
Program Mixology: The recipe for combining alcohol and education

Providing alcohol can be a big draw for development events, but did you know it can also increase your audience base as well as attendance numbers for mission-based education programs?

Resource
6/21/18
Weddings, Public Events, Garden Guests: What Could Possibly Go Wrong?

Let's face it. We are a public garden first, a venue second. Yet, events bring people to the beauty of the gardens, as well as bring much needed earned revenue to support our missions.

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6/21/18
Creative Ideas for Shows and Exhibits: Incorporating Interpretive Themes into Display Design

Orchid, holiday, and other types of big shows and festivals are becoming increasingly popular ways to draw in visitors to public gardens.

Resource
6/20/18

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