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LGBTQ Inclusion in Public Gardens: A Toolkit

Public gardens increasingly recognize the importance of diversity and inclusion in their work. This toolkit provides concrete ways to address LGBTQ inclusion in gardens. It explains the importance of LGBTQ inclusion, including the challenges LGBTQ...

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9/20/21
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Timed Ticketing Post-COVID

More than a year has passed since many of our gardens were forced to rethink day to day operations to meet government guidelines, protect our employees, and help prevent the spread of COVID-19. One of the tools that many of us quickly adopted was a...

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4/8/21
Re-Opening Museums & Cultural Attractions: Succeeding in the Post-COVID Era with Thoughtful Digital Tools

In March 2020, museums and cultural organizations across the world closed their doors due to Coronavirus. Now, almost half a year later, many institutions are in the early phases of reopening.
In order to initiate a successful reopening, digital...

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2/19/21
Selecting the Right Interpretive Tool for Your Garden

How do you create that perfect combination of interpretive vehicles to reach your various audiences? Our panelists explore the right mix of brochures, QR codes, signage, apps, and other tools to connect our visitors to our beautiful garden spaces....

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12/15/20
Lunch and Learn! Artists Activate: Environmental Connection, Conservation, & Community

This session highlights the unique roles artists and art play in creatively inspiring, engaging, and empowering the public to care about nature, and take action to address today's critical ecological issues. Elayna Toby Singer shares strategies from...

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12/2/20
So What? - Using Interpretive Themes to Improve All Aspects of Visitor Experience

A strong interpretive theme statement provides a clear big idea and the "so what" message that can help deepen visitor experience. Interpretive themes are typically used for signage projects and programming, but they can be used for so much more. In...

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10/22/20
Botanical Gardens in a Time of Crisis: Targeted Results from a National Study of Attenders and the Public

Soon after coronavirus started spreading in the United States, Slover Linett and LaPlaca Cohen collaborated to launch a large-scale audience research study to help inform decision making in arts and culture organizations, including public gardens. The...

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10/7/20
The Ultimate Guide to Surviving and Thriving as a Cultural Organization in the 21st Century

The role, demands, and expectations for those arts and cultural organizations in the museum
community – which includes a vast and diverse mix of aquariums, arboreta, art museums, botanic
gardens, children’s museums, cultural museums,...

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7/27/20
Guest Services Community 2020 VIRTUAL Annual Meeting

Community Chair Elizabeth Dickey of the Idaho Botanical Garden leads the 2020 Annual Meeting of the Association's Guest Services Community.

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7/16/20
Diversity and Community Support in Membership and Visitor Services

Across the nation, we are deeply shaken and distressed by the death of George Floyd and the widespread injustice towards the Black community. In light of current events and the national reckoning with deeply-rooted systemic racism in our country, it is...

Resource
6/10/20
The Onsite Member Experience After Coronavirus Closures

Across the world, we’re beginning to see museums, zoos, gardens, and other cultural sites reopen after coronavirus closures. Many are initiating phased reopenings, using timed-ticketing and contactless modes of entry, opening to members only, and/or...

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6/8/20
Mt. Cuba Center’s COVID-19 Reopening Playbook for Employee Safety and Health

Mt. Cuba Center is intent on keeping our employees, guests, and business partners safe while at Mt. Cuba Center. To provide guidance as we navigate this new normal, we have developed a Reopening Playbook that lays out new safety and operation protocols...

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6/8/20
ACME-Calculating Capacity

Below are some tips and things to consider when determining the ideal capacity for your new timed-entry program.

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6/5/20
Focus on Re-Opening Part II: Marketing & Communications Community Town Hall

The Association's Marketing & Communications Community focuses on re-opening experiences. Features two very different reopening experiences from the Huntington Botanical Garden and Minnesota Landscape Arboretum and discussions moderated by Vice-...

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5/20/20
Filoli Public Reopening Plan (May 5, 2020)

These plans and guidelines are subject to change. You can also view their printable visitor map as a companion resource. 

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5/7/20
Mt. Cuba Center COVID-19 Phased Re-Opening Plan

View the Mt. Cuba Center COVID-19 Phased Re-Opening Plan.

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5/7/20
Longwood Capacity Distribution and Guest Circulation COVID 19 Reopening Plan

Please view Longwood Gardens Capacity Distribution and Guest Circulation COVID 19 Reopening Plan. 

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5/7/20
AAM Preparing and Considering to Re-Open Resources

The American Alliance of Museums recommends that museums build flexible plans for reopening that are regularly reviewed and refined based on the latest science. This guidance is based on the best available information as of publication and is not...

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4/29/20
Guest Services Community Webinar: Internal Communications

Presented by the Association's Guest Services Community. Elizabeth Dickey, Education And Visitor Engagement Director at the Idaho Botanical Gardens presents a webinar on the importance of internal communication at public gardens.

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2/24/20
Guest Services Community Webinar

Debut webinar from the Guest Services Community. Amanda Russell of Coastal Maine Botanical Gardens presents on best practices in guest services.

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10/25/19

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