Look for signs of anxiety in body language, tone and cadence. Understand that crisis behavior reflects a need and consider what it is the other person might want. 

Dealing with individuals who are belligerent, hostile, or noncompliant can be an everyday occurrence. Your effective response to this defensive behavior is often the key to avoiding
a physical confrontation with an out-of-control individual....

This general guidance applies to Smithsonian staff and volunteers. 

Across the world, we’re beginning to see museums, zoos, gardens, and other cultural sites reopen after coronavirus closures. Many are initiating phased reopenings, using timed-ticketing and contactless modes of entry, opening to members only, and/or...

Mt. Cuba Center is intent on keeping our employees, guests, and business partners safe while at Mt. Cuba Center. To provide guidance as we navigate this new normal, we have developed a Reopening Playbook that lays out new safety and operation protocols...

The use of livestock to control undesirable vegetation is growing in popularity. However, less is known about the pros and cons of this technique in comparison to other management methods, such as herbicide, cutting, and burning. In this webinar, Dr....

In 2019, The U.S. Environmental Protection Agency (EPA) worked directly with stakeholder communities to identify and facilitate policy and planning measures that promote green infrastructure and help address flood management and water quality needs....

This document provides guidance for outdoor museums, open air galleries, botanical gardens, and other outdoor exhibition spaces to support a safe, clean environment for workers.

The objective of the Field Guide for Camps on Implementation of CDC Guidance is to provide educational materials for camp staff to reduce potential exposures to and spread of COVID-19. 

This document is a working blueprint for reopening the Atlanta Botanical Garden safely
following the COVID-19 shutdown. The Garden will update this plan regularly as new recommendations from health experts and government officials are made...

he Minnesota Stormwater Seminar Series brings nationally recognized experts in stormwater management and green infrastructure to Minnesota for dialogue and discussion. This seminar includes an invited presentation by Stephanie Hurley, Gund Fellow and...

The following are the minimum recommended health protocols for all museums and libraries choosing to operate in Texas. Museums and libraries may adopt additional protocols consistent with their specific needs and circumstances to help protect the...

See Longwood Gardens COVID-19 reopening plan. 

These plans and guidelines are subject to change. You can also view their printable visitor map as a companion resource. 

Please view Longwood Gardens Capacity Distribution and Guest Circulation COVID 19 Reopening Plan. 

For the safety of all guests and employees, the Botanical Garden will adhere to City and State requirements for re-opening the gates when the time is right. People need nature now more than ever as we re-emerge cautiously...

Denver Botanic Gardens plans to re-open both its York Street and Chatfield Farms locations in phases, with the initial phase beginning as early as the week of May 18. The re-opening will adhere to appropriate municipal and state guidelines and...

The purpose of guidance is just that, to offer you direction and provide a framework for best practices as you reopen.

Filoli will reopen in phases with the Garden following the reopening requirements of San Mateo County and the State of California timed with parks and other similar public outdoor spaces. The House reopening will follow regional museum or indoor space...

The purpose of this tool is to assist employers in making decisions during the COVID-19 pandemic, especially to protect vulnerable workers. It is important to check with state and local health officials and other partners to determine the most...