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Re-Opening Museums & Cultural Attractions: Succeeding in the Post-COVID Era with Thoughtful Digital Tools

In March 2020, museums and cultural organizations across the world closed their doors due to Coronavirus. Now, almost half a year later, many institutions are in the early phases of reopening.
In order to initiate a successful reopening, digital...

Resource
2/19/21
So What? - Using Interpretive Themes to Improve All Aspects of Visitor Experience

A strong interpretive theme statement provides a clear big idea and the "so what" message that can help deepen visitor experience. Interpretive themes are typically used for signage projects and programming, but they can be used for so much more. In...

Resource
10/22/20
Behind The Scenes: 2020 Annual Conference

Pivoting from in-person to virtual events is never easy, especially when a pandemic is the root cause of the shift. In an effort to share tips, tricks, and insights from the American Public Gardens Associations' shift from an in-person to virtual event...

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10/12/20
The Ultimate Guide to Surviving and Thriving as a Cultural Organization in the 21st Century

The role, demands, and expectations for those arts and cultural organizations in the museum
community – which includes a vast and diverse mix of aquariums, arboreta, art museums, botanic
gardens, children’s museums, cultural museums,...

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7/27/20
Mt. Cuba Center’s COVID-19 Reopening Playbook for Employee Safety and Health

Mt. Cuba Center is intent on keeping our employees, guests, and business partners safe while at Mt. Cuba Center. To provide guidance as we navigate this new normal, we have developed a Reopening Playbook that lays out new safety and operation protocols...

Resource
6/8/20
ACME-Calculating Capacity

Below are some tips and things to consider when determining the ideal capacity for your new timed-entry program.

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6/5/20
Filoli Public Reopening Plan (May 5, 2020)

These plans and guidelines are subject to change. You can also view their printable visitor map as a companion resource. 

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5/7/20
Mt. Cuba Center COVID-19 Phased Re-Opening Plan

View the Mt. Cuba Center COVID-19 Phased Re-Opening Plan.

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5/7/20
Longwood Capacity Distribution and Guest Circulation COVID 19 Reopening Plan

Please view Longwood Gardens Capacity Distribution and Guest Circulation COVID 19 Reopening Plan. 

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5/7/20
AAM Preparing and Considering to Re-Open Resources

The American Alliance of Museums recommends that museums build flexible plans for reopening that are regularly reviewed and refined based on the latest science. This guidance is based on the best available information as of publication and is not...

Resource
4/29/20
BHS: Safety Matters – Defensive Driving Techniques

DEFENSIVE DRIVING
Defensive driving practices apply to all driving situations. In addition to normal work
related travel on public roads, Garden employees drive a wide variety of equipment; from
scooters to golf...

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3/10/20
BHS: Distracted Driving

Distracted driving is a leading cause of the increasing number of auto accidents and the severity of resulting injury and damages. Understanding how to avoid distraction and implementing best driving practices to keep our employees, volunteers and...

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2/11/20
BHS: Understanding Web Content Accessibility Guidelines

Over the past couple of years there has been increased activity for lawsuits involving compliance with Website Content Accessibility Guidelines (WCAG). WCAG help provide protection for the visually and hearing impaired from being discriminated against...

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1/15/20
TIPS Professional Community Webinar - Occupancy Data

TIPS Technology Tuesday featured a presentation from Longwood Gardens on Occupancy Data. Learn about technological solutions to better understand visitor numbers, safety, and impacts. 

Resource
10/3/19
Guest Experience Quality Standards

Inspired by the Coastal Maine Botanical Gardens' Garden For YOU! program, the Conservation Society of California, Oakland Zoo, put together together this document that highlights key considerations in evaluating the guest experience and why it is...

Resource
8/7/19
The Wilbur D. May Arboretum and Botanical Garden Interpretive Plan

This comprehensive master interpretive plan has been prepared specifically for the Wilbur D. May
Arboretum located in Reno, Nevada. The Arboretum is owned and operated by Washoe County and continues to receive funding from the May Foundation as...

Resource
6/11/19
Connecting People to Nature: From Caring to Conservation and More

Hear from three experts exploring research, strategies, and benefits of connecting people to nature: Louise Chawla, University of Colorado; Lauren Watkins, Impact by Design; and Sheila Williams-Ridge, University of Minnesota. 

NAAEE featured...

Resource
5/20/19
BHS- Safety Matters: Avoiding Painful and Costly Slips

Working in a public garden means that your workday depends somewhat on the weather. Wet walking surfaces both indoors and out can present serious slipping hazards for you, your co-workers and guests.

In fact, surfaces that are wet for any reason...

Resource
5/14/19
BHS: Missing Child in the Garden

Most public gardens are hosts to children every day. Whether they are visiting with family or with a school group, gardens are magical places for children to learn, explore, and enjoy. In some cases, that exploration can lead to a child being separated...

Resource
4/15/19
BHS: Drones: The Risk and Exposures to Your Public Garden

This article may look familiar as we posted it in December of 2017, but as drones become increasingly popular, we found it important to revisit the topic. Whether you own a drone, or allow third parties to bring them on-site, there is risk involved and...

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3/14/19

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