The IT Manager manages the information technology department. Implements and maintains policies and goals that support the organization’s IT needs.
Ensures proper functioning of the information processing system and oversees necessary upgrades. Helps business operations groups utilize information systems to improve their efficiency. Ensures computer equipment, hardware, and software are updated to meet organizational needs. Participates in setting department goals. Demonstrates leadership, human relations and effective communication skills.
Familiar with a variety of the field’s concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management.
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Requires a Bachelor’s degree or equivalency and at least 5 years of experience in the field or in a related area.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Experience with collections information systems, ticketing systems, and constituents management systems. Ability to effectively train and manage personnel.
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