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Queens Botanical Garden-Seasonal Special Event & Rental Assistant-Wed, 02/06/2019 - 12:26pm

Seasonal Special Event & Rental Assistant

Company

Queens Botanical Garden
43-50 Main S Flushing
Flushing , NY 11355
US

Employment Type

Job Categories

Job Details

Job Description 

The Rental Assistant at Queens Botanical Garden provides support to the Visitor Services Department and our earned income initiatives through the rental of the Garden’s facilities and thirty-nine acres. This position reports directly to the Special Events & Rentals Manager.

Responsibilities:

 Assist with booking, marketing, and facilitating photo permits, wedding ceremonies, private parties, receptions, clubs, grounds rentals and commercial photo shoots
 Coordinate setup and breakdown of chairs, tables, signage, and tech equipment
 Provide best-in-class customer service by greeting guests and ensuring clients’ needs are met with the highest level of hospitality
 Ensure that the Garden’s standards are maintained during special events including, but not limited to monitoring noise levels, garbage disposal, and restroom cleanliness
 Assist in clerical duties of the Rental Department including checking emails, answering phone calls, and attending to walk-in inquires such as site-visits and appointment bookings
 Assist with updating QBG Events Calendar, send weekly all-staff emails regarding events, enter and monitor rental data-tracking
 Create rental invoices via FundEZ, secure monetary-contracts into QBG’ safe and record into ledger

Qualifications & Requirements:

 Some college and experience in the non-profit/cultural and hospitality sector preferred
 Prior experience in customer service and administration
 Knowledge of Point of Sale (POS) cash register. Experience with Counterpoint SQL or like system preferred
 Proficiency with Microsoft Office - Outlook, Excel, Word etc.
 Ability to communicate and work effectively with staff and visitors in high-volume setting
 Excellent verbal communication skills
 Experience in cash handling
 Physical Requirements: Duties are performed outside of a typical office environment and include frequent onsite event management and logistics. Considerable physical stamina is required as well as the ability to lift up to 20lbs
 Evening and Weekend work required, may require late evenings
 Driver’s License preferred
 Second language preferred but not required

Duties & Responsibilities 

Responsibilities:

 Assist with booking, marketing, and facilitating photo permits, wedding ceremonies, private parties, receptions, clubs, grounds rentals and commercial photo shoots
 Coordinate setup and breakdown of chairs, tables, signage, and tech equipment
 Provide best-in-class customer service by greeting guests and ensuring clients’ needs are met with the highest level of hospitality
 Ensure that the Garden’s standards are maintained during special events including, but not limited to monitoring noise levels, garbage disposal, and restroom cleanliness
 Assist in clerical duties of the Rental Department including checking emails, answering phone calls, and attending to walk-in inquires such as site-visits and appointment bookings
 Assist with updating QBG Events Calendar, send weekly all-staff emails regarding events, enter and monitor rental data-tracking
 Create rental invoices via FundEZ, secure monetary-contracts into QBG’ safe and record into ledger

Application Instructions 

By using the link provided, you will be directed to our online application portal.

https://secure.beyondpay.com/ta/QBG1.careers?TrackId=[PublicGarden]&Appl...

Full Name 
Cassandra Schaffa