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Mt. Cuba Center-Public Safety Officer-Mon, 12/03/2018 - 1:03pm

Public Safety Officer


Mt. Cuba Center
3120 Barley Mill Rd Hockessin
Hockessin , DE 19707

Employment Type

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Job Details

Job Description 

The Public Safety Officer provides an exceptional visitor experience by maintaining a safe and secure environment for Mt. Cuba Center visitors and employees. Using excellent customer service skills, the Public Safety Officer circulates throughout the site, responds to visitor and staff concerns as they arise, and assists in the daily operations of the Visitor Experience Department by providing parking and setup/breakdown support.

Duties & Responsibilities 

- Patrol and monitor Mt. Cuba Center’s premises to maintain a safe and secure environment for visitors and employees
- Work with the designated supervisor on duty to provide written reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, accidents, safety and fire hazards, and other security related situations
- Provide first response in emergency situations (CPR, AED and First Aid)
- Follow established protocols and procedures and work with the designated supervisor on duty to address any visitor or staff member concerns related to their safety or property, the safety or property of others, or the property of Mt. Cuba Center
- In concert with the designated supervisor on duty, make sure that all visitors have departed at the end of the general admission day or special event
- Greet guests in a friendly and enthusiastic way, answer questions, and attend to guest needs to ensure a positive experience while visiting Mt. Cuba Center
- Shuttle visitors and staff in a golf cart when needed
- Assist in visitor parking and traffic support
- Assist in the regular setup and breakdown of department programs and events as needed
- Provide knowledge and guidance to support guest and organizational initiatives related to profession
- Lead, guide, and train employees, interns, and/or volunteers performing related work

Education and Experience 

- A high school diploma or GED
- An active certification in First Aid, AED and CPR through a program recognized by the American Heart Association or a willingness to complete the certification within 30 days of hire
- Exceptional interpersonal and customer service skills
- Ability to plan, organize, and manage independent projects simultaneously with great attention to detail
- Ability to effectively communicate with the staff and the public
- Ability to multi-task and work effectively in a fast-paced environment with a high level of professionalism
- Capable of independently making quick decisions with sound judgment and discretion
- Self-motivated, organized, attentive to details, and the ability to manage time and effectively function without close supervision
- Ability and willingness to work flexible hours including evenings, weekends, holidays and special events as needed
- Ability and willingness to work outdoors in a variety of weather conditions
- Must be at least 18 years of age
- This position requires moderate physical work including frequent standing for extended periods of time; frequent walking up and down hills on uneven terrain; lifting, pushing, and pulling objects up to 40 lbs.

Application Instructions 

Please apply directly to our website via:

Full Name 
Mt. Cuba Center