Job Summary: Responsible for the development and management of Denver Botanic Gardens’ Volunteer Program. Creates, implements and manages projects and procedures; the development of communication tools and the development of reports and maintenance of records as administrator for the volunteer database resulting in efficient and effective administration and organization for Volunteer Services at Denver Botanic Gardens. Participates in organizational and departmental Strategic Planning process and implements recommendations. Acts as a resource for staff in volunteer management practices and enables purposeful, professional volunteer integration into all programs within the Gardens.
Benefits: Benefits include choice of medical plans, dental, vision and life insurance, medical and daycare Flexible Spending Account (FSA) and Healthcare Spending Account (HSA) ; a generous retirement plan plus paid holidays, vacation, personal and sick time and access to personal lines of insurance. Additional benefits include short-term and long-term disability coverage, an Employee Assistance Program (EAP), an ECO pass and a complimentary Denver Botanic Gardens membership, access to Gardens education classes and summer concert tickets.
Essential Job Duties:
Determine departmental needs for volunteers and works with staff to develop appropriate volunteer job descriptions.
Provide the resources and expertise to staff volunteer supervisors in order for them to be successful.
Evaluate and improves program procedures, forms and materials.
Create and update volunteer handbook, orientations, policies and procedures.
Lead in the development of mission, vision and values for Volunteer Services
Manage and coordinates daily operations of volunteer staff
Develop and manage annual budget for Volunteer Services.
Plan and create processes for volunteer recruitment. Coordinates with the Marketing Department to create media and promotional materials, including web content to promote volunteer opportunities.
Oversee daily, weekly and monthly volunteer communications.
Design and revise the volunteer application and intake process.
Train staff who work with volunteers in volunteer management skills such as interviewing, screening, placement, supervision, recognition and retention of volunteers.
Develop, implement and revise volunteer recognition plan, as appropriate.
Coordinate and support relationships with supervisors of volunteers within the organization.
Keep abreast of trends and developments in field, applies appropriate changes.
Design and revise volunteer orientation sessions for new volunteers and screens volunteers for appropriate placement into departments.
Provide training, guidance, supervision and feedback to the volunteer coordinator.
Maintain satisfactory working relationships with superiors, peers and others.
Maintain positive, helpful and solution-oriented demeanor when responding to or otherwise serving citizens.
Perform other duties as requested by management
Education/Experience: Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience of volunteer management experience including recruitment, interviewing and screening volunteers, training, record development and maintenance. Ability to coordinate and implement programs and procedures, manage and communicate with a diverse group of people, speak in public and manage a database. Initiates solutions to problems, ability to manage multiple projects simultaneously. Experienced trainer, excellent written and oral skills. Must have knowledge of IBM compatible computers and software.
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