Job Summary: Maintains a safe and secure environment for customers and employees of Denver Botanic Gardens by patrolling and monitoring premises and personnel. Monitors Denver Botanic Gardens property and facilities to ensure the safety and security of all people and property associated with the Gardens. This is accomplished by CCTV observation and making periodic patrols to check for irregularities and to inspect protection devices and fire control equipment.
Benefits: benefits include choice of medical plans, dental, vision and life insurance, medical and daycare Flexible Spending Account (FSA) and Healthcare Spending Account (HSA) ; a generous retirement plan plus paid holidays, vacation, personal and sick time and access to personal lines of insurance. Additional benefits include short-term and long-term disability coverage, an Employee Assistance Program (EAP), an ECO pass and a complimentary Denver Botanic Gardens membership, access to Gardens education classes and summer concert tickets.
Essential Job Duties:
Provides superior customer service to the Gardens employees, visitors and volunteers
Patrol premises regularly to maintain order and establish presence
Monitor and authorize entrance of vehicles or people in the property
Secure all exits, doors and windows after end of operations
Check surveillance cameras periodically to identify disruptions or unlawful acts
Investigate people for suspicious activity or possessions
Respond to alarms by investigating and assessing the situation.
Provide assistance to people in need.
Submit reports of daily surveillance activity.
Ensures operation of equipment by completing preventive maintenance requirements including checking fire extinguishers, AEDs, monitoring for alarms, lights out, door functionality, leaks and other issues. Takes responsibility for reporting damages, calling for repairs.
Ensures compliance to the Gardens policies pertaining to all personnel, visitors, contractors and members.
surveillance equipment, inspecting buildings, equipment, and access points; permitting entry.
Prevents losses and damage by reporting irregularities; informing violators of policy and procedures.
Communicates in a manner that is open, honest and responsive in all situations; to the extent authorized, provides information regarding the facility and surrounding area as requested by visitors.
Responds to emergencies in an orderly manner utilizing proper training and following all Standard Operational Procedures (SOPs).
Performs foot patrols; checks grounds and facilities for unsafe conditions, unlocked doors, blocked ingress and egress, mechanical problems, and trespassers.
Other Job Duties:
Carries out specific tasks and duties of a similar nature and scope as required for the assigned post.
Proactively evaluates and suggests innovations for improvement to process and techniques.
Contributes to team effort by accomplishing related results as needed.
Maintains a positive, helpful and solution oriented demeanor when responding to or serving members and visitors.
Presents a positive image of the Gardens
Performs other duties as requested by management.Secures premises and personnel by being highly visible, patrolling the property, monitoring
Education/Experience: High school diploma or general education degree (GED); or minimum one year related experience and/or training; or equivalent combination of education and experience. Working knowledge of Micro Soft Office, including but not limited to MS Word, Excel and Outlook. Excellent communication and customer service background and skills. CPR and First Aid Certification is a required.
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