You are here

The Dawes Arboretum-Membership Coordinator-Thu, 10/03/2019 - 3:20pm

Membership Coordinator


The Dawes Arboretum
7770 Jacksontown Road
Newark , OH 43056

Employment Type

Job Categories

Job Details

Job Description 

Under the direction of the Development Director, the Membership Coordinator implements The Arboretum’s membership program, which includes database management, membership recruitment, retention, and engagement efforts.

Duties & Responsibilities 

• Maintain The Arboretum’s member and donor database, manage all membership data input/output, and ensure accurate record-keeping.
• Enter membership gifts and data. Generate reports and other processes to effectively manage the membership program, events and communication efforts.
• Partner with the Director of Development to identify prospective members; take steps to increase membership growth; attend key functions and event and find opportunities to network and/or make presentations on the benefits of membership; and develop systems to track effectiveness of recruitment strategies.
• Implement the membership renewal process. Compose and edit membership letters and e-mails for renewing members. Coordinate membership renewal mailings, promotions and e-mails. Track membership and engage staff in member recruitment and retention.
• Collaborate across departments to create member-only experiences.

Education and Experience 

• Bachelor’s degree in marketing, communication, public relations or related field, and/or equivalent combination of education, training and experience.
• At least two (2) years of demonstrated professional experience in member or donor services.
• Experience with database management and proficiency with Microsoft Office Suite.
• Exceptional communication skills (verbal, written and interpersonal).
• Critical thinker with a strong work ethic, high level of attention to detail and the ability to multi-task.
• Ability to exercise tact and discretion in handling confidential information and interacting with members and donors.
• Strong analytical and strategic thinking skills, including the ability to analyze data and create engagement plans.
• Ability to work well on your own, troubleshoot and resolve issues independently.
• Flexibility to work evening and weekend hours.

Application Instructions 

If interested, please forward a cover letter and resume no later than Sunday, October 13, 2019 to

Full Name 
Shirley Drake