Gift Shop Assistant Manager

Job Description

Job Title: Gift Shop Assistant Manager
Reports To: Gift Shop Manager and Buyer
Department: Operations
Supervisory Responsibility: Gift Shop Associates
FLSA: Exempt
Full Time Position: Salaried, minimum 40 hours per week

Position Summary: Assists in the day-to-day operations of the retail store at Bellingrath Gardens & Home (BGH). Displays and merchandises products. Receives, prices, and organizes all merchandise in the storage room, and assists Gift Shop Manager and Buyer with data entry and invoice processing. Greets and assists customers, including regular work as a cashier and attendant.

About Us

Bellingrath Gardens and Home is the historic 65-acre estate and home of Walter D. Bellingrath and Bessie Morse Bellingrath, opened to the public in 1932. The Bellingrath-Morse Foundation was established by Mr. Bellingrath in 1949 on his 80th birthday to perpetuate the Gardens and Home as a “permanent and fitting memorial” to his wife’s “artistry and genius.” Today, visitors to Bellingrath Gardens and Home stroll through the vibrant and ever-changing estate garden and tour the historic home, built in 1935 and filled with the original furnishings and pieces collected by the two founders. Bellingrath is Alabama’s oldest public garden, remaining relevant today through its many varied programs, including its award-winning “Magic Christmas in Lights” holiday festival and the new Gulf Coast Chinese Lantern Festival.

Duties & Responsibilities

Primary responsibilities:
● Receive and price all inventory, ensure compliance with inventory management best practices. Coordinate monthly inventory with Finance Department
● Set weekly employee schedules, including during all seasonal events
● Assist Gift Shop Manager and Buyer by working with Director of Horticulture on Plant Markets for spring, Mother’s Day, and fall, as well as regular retail sales of plants and related merchandise in the Atrium
● Assist with floor moves, merchandising, display maintenance and overall appearance of the Gift Shop
● Process, price, and replenish merchandise; participate in receiving and monitoring floor stock
● Assist in accurately maintaining inventory during the year and leading inventory Gift Shop at the end of the fiscal year
● Assist with cash control at opening and close of day
● Resolve problems encountered during daily operations and determining standards for problem resolution, including escalations from clients/visitors to Gift Shop Manager and Buyer
● Maintain a positive, helpful, and solution-oriented demeanor when interacting with staff, members, and visitors
● All other tasks and duties assigned

Education and Experience

Qualifications and requirements for the position include:
● 3+ years relevant experience or a combination of relevant experience and education
● Must possess strong communication and management skills, both written and spoken; strong organizational and computer skills and abilities
● Must have proven customer service experience
● Ability to be flexible and willing to modify plans when necessary
● Ability to work a flexible schedule, including evenings, weekends, and holidays
● Knowledge of Microsoft Suite products, specifically Word, Excel, Outlook, and other relevant software (including Gift Shop POS)
● Must positively represent BGH at all times
● Must work with respect and cooperation with fellow employees and the public
● Must be committed to working safely at all times

Additional Information

Bellingrath Gardens and Home is an equal opportunity employer and does not discriminate on the basis of an applicant’s or employee’s race, color, religion, sex, national origin, citizenship, age, disability, veteran or military status, genetic information, pregnancy, or any other legally protected basis under applicable federal, state, or local law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Bellingrath Gardens and Home makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Application Instructions

We are searching for an outstanding candidate to become our Gift Shop Assistant Manager and be ready to help lead Bellingrath Gardens and Home forward to an exciting future. To apply, please submit a resume, cover letter of interest, and at least two professional references to: employment@bellingrath.org