Director of Facilities & Operations
Employment Type
Job (Full-Time)Job Categories
Operations & Facilities
Job Description
The Director of Facilities has overarching responsibility for buildings (including historical), infrastructure, equipment, and related operating systems, as well as the operations(custodial) and maintenance teams at the Gardens the Director of Facilities oversees the following departments:
Maintenance– This team is responsible for the maintenance and repairs of all facilities, vehicles and equipment. Maintenance of all interior and exterior infrastructure, while ensuring these tasks are performed safely, quickly, competently, and at the highest finishing level, including required documentation. The team implements preventative and ongoing maintenance work for HVAC systems, plumbing, electrical, pumps, motors, buildings and grounds. The Maintenance Team is responsible for the set-up and tear down of all events at the Garden including weddings, concerts and special events.
Custodial–This team prepares for each day’s business/visitation along with all public and private events. This includes collection and removal of all trash and litter from the buildings and grounds, the cleaning and sanitation of the grounds and interior of all buildings on a daily basis.?
About Us
Founded in 1929 by Pulitzer Prize-winning author and philanthropist Edward W. Bok, Bok Tower Gardens is a 250-acre National Historic Landmark located atop Iron Mountain in Lake Wales, Florida. The Gardens are internationally recognized for their world-renowned Singing Tower and carillon, exceptional horticultural collections, conservation leadership, and inspiring visitor experiences. Each year, guests from around the world visit to enjoy breathtaking gardens, educational programs, cultural events, and one of Florida’s most treasured landmarks.
Guided by the mission to “inspire a better and more beautiful world” by sharing Edward Bok’s legacy, Bok Tower Gardens is dedicated to excellence in horticulture, environmental stewardship, arts and culture, education, and community engagement. As a nonprofit organization, the Gardens rely on a passionate team committed to preserving this extraordinary destination while creating meaningful experiences for more than 200,000 annual visitors and members.
Duties & Responsibilities
PRIMARY DUTIES AND RESPONSIBILITIES
Contributes to strategic planning by evaluating and projecting future facility needs and proposing options to achieve them
Participate in senior management planning and strategic meetings
Creates and presents semi-annual departmental reports and presents to the Board of Directors
Develops and executes strategy for the ongoing maintenance of the Gardens historic buildings.
Develops and tracks department budget
Orders equipment and supplies and monitor’s inventory.
Makes requests for capital outlay expenditures on an annual basis as well as maintaining long-range capital improvement list for budget planning utilizing industry standard Life Cycle Asset Management techniques
Develops and recommends policies and guidelines to protect, enhance, and preserve the Garden’s physical assets and resources, including furniture, equipment, space usage, maintenance, and energy consumption.
Prepares specifications for physical projects; estimates costs of equipment, materials, labor, and supplies; prepares bid specifications for projects, equipment, and contracted services; oversees site and building projects performed by outside contractors.
Acts as the liaison between Garden and outsourced contractors, utility providers, consultants, and applicable county entities.
Develops specifications for cost-effective Garden wide energy management; supervises the operations, maintenance, installation repair of such systems
Directs, schedules, and oversees external contractors (electricians, plumbers, roofers, painters, etc.)
Develops, implements, and supervises preventative maintenance and renovation programs for buildings, grounds, mechanical, electrical, utilities, wells, safety and security systems
Ensures compliance with all federal, state, and local laws, codes, and regulations pertaining to facilities and operations, including safety data sheets, required reports for hazardous materials oversight, ADA compliance, OSHA, etc.
Serves as member of Gardens Safety Committee.
Maintain files, records of plans, schedules, equipment lists, and processes in a cloud-based software system.
Collaborates with peers, researches and develops RFP’s for State and Federal level grants for special needs and projects of the Garden
Performs other related tasks as requested
Education and Experience
EDUCATION AND EXPERIENCE:
Bachelor’s degree in engineering, building trades, or related field, and;
Ten or more years of progressively responsible experience in physical plant maintenance, with five or more years of supervisory experience, or; Combination of education and experience commensurate with the requirements of this position
5 years or more experience with Microsoft Excel, PowerPoint, Word and Outlook.
5 years or more administrator experience with CMMS (Computerized Maintenance Management System).
Demonstrated ability to work cooperatively and collaboratively with Garden faculty, staff, administrators and governing boards
Experience in operational and strategic planning as well as budget development
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to effectively communicate ideas and information in written and oral format to administrative staff, professional colleagues, and governing board.
Computer Skills – to include knowledge of CMMS (Computerized Maintenance Management System), or similar program
Knowledge of architectural, electrical, plumbing and mechanical systems
Familiarity with Federal and State building codes and regulations
Physically able to lift, bend, stoop, climb, and reach
Well-versed in technical/engineering operations and facilities management best practices
Knowledge of basic accounting and finance principles
Excellent verbal and written communication skills
Eye for detail and a quest to learn?
Excellent organizational and leadership skills
Good analytical/critical thinking
Relevant professional qualification (e.g. CFM) will be an advantage
Application Instructions
Qualified candidates are encouraged to apply online through the Bok Tower Gardens careers portal.
Apply Here:
Bok Tower Gardens Careers Portal: https://talent.paylocity.com/Talent/Jobs/Apply/4342047
Please submit:
A cover letter outlining your qualifications and interest in the position.
A current résumé highlighting relevant experience.
Professional references may be requested during the interview process.
Applications will be reviewed as they are received, and the position will remain open until filled.
Please submit:
A cover letter outlining your qualifications and interest in the position.
A current résumé highlighting relevant experience.
Professional references may be requested during the interview process.
Applications will be reviewed as they are received, and the position will remain open until filled.
Application Deadline:January 17, 2027


