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Category: Manager

Miami, Florida

Posted: Monday, December 2, 2013



Job title: Database Manager
Position category: Manager
Reports to: Director of Member and Donor Services
Job objective:
To manage all aspects of the fundraising and membership database (Raiser’s Edge for Windows, Version 7.9); maintain the accuracy and integrity of all donor, prospect, member and other records; to educate and support Garden staff that use the database; to research and develop additional methods of using the Raiser’s Edge to promote the Garden’s programs.
• Maintain integrity of the database 
• Oversee database coordinators
• Oversee memberships posted in database
• Maintain current list of volunteers in the database, updating monthly with list from Volunteer Department
• Maintain member email addresses up-to-date in database 
• Produce and execute monthly request by marketing team
• Work closely with Finance to reconcile database records with Accounting’s records (Financial Edge for Windows)
• Prepare deposits and post registrants for special events and festivals 
• Develop tracking tools and reports for events, member and donor services
• Generate statistical reports, analyze and organize current data 
• Generate mailing lists for Garden publications and mailings, event and meeting invitations, committee mailings
• Attend Raiser’s Edge classes, conferences and User Group meetings; utilize customer support website, resources and publications to problem solve issues and to stay current with Raiser’s Edge software
• Meet with various staff regarding database
• Provide database instruction to staff; trouble-shoot database problems and issues
• Coordinate and facilitate Raiser’s Edge training 
• Research database upgrades; utilize customer support website and publications to problem solve issues and to stay current with software
• Post and maintain integrity of the donor and members in database 
• Coordinate deposits and data entry for contributions, grants, gifts-in-kind, stock gifts and wire transfers, staff payroll deductions, online donations and event registration and corporate matching gifts 
• Manage and maintain the integrity of MemberSync with TAM (Point of Sale software) and Raiser’s Edge
• Prepare acknowledgment letters: contributions, tribute letters to honor and memorialize recipients or families 
• Oversee the preparation and execution of Pledge Reminders on a monthly bases
• Facilitate new software programs/projects 
• Oversee the implementation and maintenance of NetCommunity
• Participate  in staff and volunteer training 
• Provide ongoing donor support by phone, in office, at events, around the garden, etc.
• Cultivate members and donors
• Supervise gift processing and make sure that Raiser’s Edge reconciles with Financial Edge
• Put together policies & procedures for the Raiser’s Edge 
• Consult on all operations of the database
• Provide information for grants, especially related to the Board of Trustees
• Meet with database users regularly to discuss procedures and issues in data entry
• Upload photos and media materials to donor records
• Assist with Gala and Splendor in the Garden database needs
• Assist with Member and Donor Services events as needed
• Assist with other duties assigned by Director of Member and Donor Services 
To apply for this position, please email a resume to April Dominguez at or fax it to 305.663.4944. No phone calls or walk-ins please.
Fairchild Tropical Botanic Garden is A Florida Nonprofit Corporation and an Equal Opportunity Employer in compliance with ADA/Drug-free Workplace.

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