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Facilities Maintenance Supervisor
Category: Manager

The North Carolina Arboretum
Asheville, North Carolina

Posted: Thursday, July 18, 2013

The North Carolina Arboretum

Facilities Maintenance Supervisor


The Facility Maintenance Supervisor is responsible for the maintenance of all buildings, equipment and utility systems located on a 434 acre campus. This includes supervision of unskilled to highly skilled trades workers including but not limited to HVAC, Electrical, Plumbing, Carpentry, Masonry and Painting trades as well as the housekeeping staff. This position will also perform skilled trades work, and be required to assume the lead role in all repairs and maintenance. Supervisory tasks in this position are typical of the supervision of multiple trades in a physical plant operation. The position is generally responsible for hiring, training, disciplining, and conducting performance management and competency assessments for employees. This position will also supervise trades work in a specialty area as well as supervise specialized skills in multiple trades. Work supervised includes maintenance and repair of building systems such as HVAC, water, sewer and building envelopes, as well as repair, replacement, fabrication, installation, alteration, construction and design of facility components requiring the application and management of skills in planning, problem‐solving, attention to detail, teamwork, communication and adherence to safety. The position will also be responsible for maintaining the fleet of motor vehicles and other mechanized equipment used on property such as tractors, mowers, pumps, trimmers and other small engines. The position may be required to possess and maintain certification, licensure, educational level, and/or experience criteria as applicable to the tasks being performed or supervised and follow applicable building codes.


The applicant should possess journey level knowledge of more than one trade or advanced  knowledge in one trade. The position serves as a technical expert within the work unit. Guides, directs and coaches others regarding application and interpretation of technical issues. Applies and interprets technical knowledge to resolve unique or highly complex situations. Analyzes and researches appropriate solutions. Has a thorough and extensive understanding of programs, concepts and practices in the most complex facility maintenance trades area as well as a general understanding of one or more different trade’s areas. The ability to understand blueprints is essential.

Project Management:

This position will be responsible for interacting with vendors, designers and contractors to accomplish construction, repair and renovation projects on property. This interaction will focus on providing information and assistance to accomplish modifications to existing systems, assisting with logistics, access to facilities and other assistance needed. Some minor projects will be performed with in house staff and this position will be responsible for leading those projects. This position will also be the main liaison with State inspectors and regulators such as the State Fire Marshall and State Boiler Inspector. This position will interact with third party agencies such as fire and burglar alarm monitoring firms.

Human Resources Management:

This position will supervise and schedule electrical and mechanical maintenance mechanics as well as the housekeeping staff. This position will also supervise the Department of Correction program which supplies inmates who work at the Arboretum. This position will conduct the interview process that selects employment candidates based on demonstrated competencies; recommends pay adjustments based on competency development; works with employees to identify individual strengths and weaknesses and recommends developmental activities; sets specific, measurable and realistic performance and competency expectations for staff. This position will also be responsible for accurate record keeping as far as time cards of employees and any injury reports required.

Leading Work Teams:

This position will create and assign teams to perform work at various skill levels and at various locations. The candidate should listen and involve others in team decisions and actions, and encourages input from other team members; values and uses individual differences and talents; identifies barriers and resources to achieve team goals. Sets shortrange facility maintenance objectives and prioritizes activities and tasks; adjusts priorities when appropriate; plans for equipment needs; reviews requests and ensures that required equipment, tools and/or materials are available; uses time effectively to accomplish work unit goals.

Safety and Health Management:

The ability to assess and develop safety procedures in relation to overall agency/university safety policies applicable is required. The ability to obtain input from other supervisors and employees for those safety matters requiring development of in‐house safety rules is needed. The ability to train other employees in safety and health requirements is needed. Familiarity with Material Safety Data Sheets and their use is required.

Financial Management:

The candidate must identify and monitor most cost‐effective use of resources, and make sound decisions on procurement of equipment/supplies. The candidate must respond and meet requests for budget information within time frames. The candidate must communicate budget allocations to staff, and explain or justify budget requests.


Completion of high school and two years of experience in the performance of the full range of journeyman level tasks associated with the trade(s) areas related to the position’s role; or an equivalent combination of education and experience.


The successful candidate will have a minimum of 5 years of experience in commercial or industrial maintenance supervision, preferably in a campus or educational environment. The successful candidate will be competent in computer based HVAC control systems and have the ability to troubleshoot these systems. The successful candidate will have experience supervising additional staff and be experienced in doing performance reviews and hiring recommendations. The successful candidate should have extensive experience in establishing preventative maintenance programs and in the preparation of budgets for large organizations. The ability to develop sound and creative solutions to problems in a budget challenged environment is desirable. Ability to work collaboratively with colleagues is a must.


The following documents must be received before your application is processed:

  • Completed North Carolina State Application form PD107 (and 107a if continuation pages are needed) is required for all positions. Please use continuation pages to list your entire job history. Both forms can be obtained in multiple formats from
  • Resume/CV
  • Cover letter/letter of interest
  • Two letters of Recommendation

It is the applicant's responsibility to ensure that the application contains all required documents.

Application materials may be submitted in person, by e‐mail to, by fax to (828) 665‐8714, or by mail to:

The North Carolina Arboretum

Attn: Human Resources

100 Frederick Law Olmsted Way

Asheville, NC 28806‐9315

If you have questions about a position posting, please call the Human Resources Office at 828.665.2492, Ext. 200.

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