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Volunteer Coordinator
Category: Visitor Services

Greater Des Moines Botanical Garden
Des Moines, IA

Posted: Friday, October 5, 2012


The Greater Des Moines Botanical Garden, a nearly 14-acre urban garden along the Des Moines River, is preparing for a notable transformation. The Garden first opened in 1979 as the Des Moines Botanical Center, part of the Des Moines Parks & Recreation Department, with its iconic Geodesic domed conservatory. Starting in 2013 the Garden will be transformed through the 501(c)3’s leadership and fundraising with a $11.6 investment in the first phase of the garden’s master plan.

The master plan designed by Doug Hoerr of Hoerr Schaudt Landscape Architects in Chicago includes a water garden, shade tree allee, and a variety of specialty gardens. This position provides a unique opportunity to be to be part of a dynamic team during an exciting point in the garden’s history.


Volunteer Coordinator Job Description


Reports to:             Education and Outreach Manager

Function:               Engages community members and groups in the essential work of the garden, including horticulture, programming, and administrative functions

Status:                   Non-Exempt

Schedule:               Full-time, with mandatory weekend and holiday rotation and occasional evening hours



Primary Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and perform other duties as assigned.


The Guest Services and Events Coordinator’s primary functions include:


·         Manages all aspects of the Greater Des Moines Botanical Garden Volunteer Program and acts as the primary contact for current, prospective, and new volunteers

·         Establishes a volunteer workforce for horticulture, programming, guest services, and outreach throughout the Garden’s seven day a week operation

·         Recruits, interviews, selects and manages the volunteer talent throughout the Garden

·         Works with staff throughout the organization to provide leadership and support to enable all staff to effectively engage volunteers in their work

·         Speaks to community groups, explaining organization activities and role of volunteer program

·         Establishes, coordinates, and conducts volunteer training programs

·         Develops, implements, and maintains a robust volunteer recognition and incentive program

·         Maintains accurate records in the donor database in coordination with the Membership and Development Manager and provides timely statistical and activity reports on volunteer participation

·         Evaluates the effectiveness of the volunteer program

·         Develops, maintains, and promotes positive and professional relationships with internal staff, volunteers, members, vendors, contractors, media, and the general public



The requirements listed below are representative of the knowledge, skill, and/or ability required for this position.


Education and Experience

·         High School Diploma or equivalent required

·         Associates or bachelors degree in education, training & development, or non-profit administration preferred

·         Minimum of two years of experience in program management

·         Experience in volunteer or people management and public speaking highly preferred


Licenses and Certifications

·         Valid Drivers’ License preferred


Language Skills

·         Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals written in the English language

·         Ability to write reports, business correspondence, and procedure manuals

·         Ability to effectively present information and respond to questions from groups of managers, volunteers, customers, and the general public


Mathematical Skills

·         Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

·         Ability to apply concepts of basic algebra and geometry

·          Ability to perform these operations using units of American money and weight measurement, volume, and distance


Cognitive and Reasoning Ability


·         Ability to deal with problems involving several concrete variables in standardized situations.

·         Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this Job, the employee is regularly required to sit, talk, hear, and use hands to finger, handle, or feel. The employee is frequently required to walk and stand. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds.  Specific vision abilities required by this job include color vision and depth perception.


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this Job, the employee is regularly exposed to wet and/or humid conditions. The employee is occasionally exposed to outside weather conditions.  The noise level in the work environment is usually moderate.



To apply for the position

Qualified candidates should submit a cover letter and resume to

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