Unforeseen incidents can occur in everyday business operations, exposing your organization to potential liability. A visitor may trip on an uneven pathway or slip on a wet surface. Just one general liability claim can disrupt business operations, create financial strain and affect future insurance costs.
The financial and organizational impacts of these incidents may be heightened when organizations respond poorly to potential claims. A slow or ineffective response can create disputes, increase the likelihood of litigation and delay resolution.
In contrast, a proper response to a potential general liability claim may lessen your organization’s potential liability and limit damages. Clear and complete documentation provides insurance carriers and their attorneys with the evidence they need to defend against allegations. Ultimately, both non-profit organizations and insurers play a role in limiting liability when claims arise.
Public Gardens and their employees should consider the following best practices for responding to incidents which may become general liability claims arising from premises and operations exposures.
