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Visitor Experience Assistant
Category: Visitor Services


Mt. Cuba Center
Hockessin, Delaware

Posted: Friday, November 8, 2013

Visitor Experience Assistant

Mt. Cuba Center

Title: Visitor Experience Assistant
Classification: Part-time, Non-exempt
Location: Hockessin, Delaware

Mt. Cuba Center seeks a Visitor Experience Assistant, who will become a key member of the dynamic Visitor Experience team. Mt. Cuba Center is a non-profit horticultural organization dedicated to the study, conservation, and appreciation of plants of the Eastern United States, with a particular emphasis on the Piedmont region.

Description: The Visitor Experience Assistant provides support to visitors, tour guests and docents both during open hours and off hours.  The Visitor Experience Assistant reports to the Public Programs Manager. This position calls for part-time employment, working about 2-3 days per week. As a part-time employee, the hours worked per year must be under 1000.


Responsibilities:

  • Addresses all visitors’ and docents’ needs through sales transactions, scheduling, room set-ups, and guest orientation.
  • Provides clerical and event support to the Visitor Experience department and phone support for Mt. Cuba Center.
  • Is an ambassador for Mt. Cuba Center.

Education, Skills, Qualifications:

  • This position requires regular weekend work on a rotational basis and occasional work on holidays and special events as needed.
  • High School Diploma is required
  • 2+ years in customer service function preferred.
  • Experience with ticketing software and/or database administration preferred.
  • Ability to multi-task and work effectively in a fast-paced environment.
  • Consistently high demonstration of Mt. Cuba Center’s core values.
  • Demonstrated ability in word processing, data entry and maintenance of database.


Date Available:  Immediately

Compensation: Hourly rate is commensurate with experience. 

How to Apply:  Please email a cover letter, resume, and salary requirements to:
     careers@mtcubacenter.org

Closing Date: This position will remain open until a suitable candidate is hired.
 

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